1. About This Privacy Policy

Effective Date: June 20, 2025

SciQua (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share, and protect information related to your use of our websites, forums, indicators, community platform, and related services (collectively, the “Services”).

This policy applies to:

  • Visitors to our website and forum

  • Registered members and subscribers (free or paid)

  • Users of our indicators, market commentary, or educational tools

  • Future users of any APIs, software, or strategy deployment integrations provided by SciQua

By using any part of our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect both personal and technical information to provide, improve, and protect the SciQua Services. The types of information we collect include:

2.1 Information You Provide Directly

  • Account Information: When you register for an account on our website or forum (hosted on Discourse), we collect your name, email address, password (hashed), and optional profile details.

  • TradingView Username: If you request access to our indicators, we collect your TradingView username to manage access permissions.

  • Billing Information: When you subscribe to a paid plan, your payment information is processed securely through Stripe. We do not store full credit card numbers or billing credentials. Stripe may collect and store your name, billing address, and payment method.

  • User Content: Posts, comments, private messages, votes, or uploads made within our community or forum.

  • Support Requests or Emails: If you contact us directly (e.g., for help or feedback), we may store that correspondence.

2.2 Information Collected Automatically

  • Usage Data: We collect analytics and usage information when you interact with our website, tools, dashboards, or content. This includes page views, clicks, downloads, and time spent using features.

  • Device and Log Data: Our servers and analytics tools automatically collect information such as your IP address, browser type, operating system, device type, referring URLs, and timestamps of actions.

  • Cookies and Local Storage: See Section 6 for more on how cookies are used to remember sessions, preferences, and improve site performance.

2.3 Information from Third-Party Integrations

  • Google Analytics: We use Google Analytics to track website traffic, performance metrics, and engagement data in aggregate form.

  • Discourse: Our forum software collects and logs IP addresses, user activity, and authentication events.

  • Stripe: Payment and billing data for subscriptions and financial compliance.

  • TradingView: When granting access to indicators, we collect and store your TradingView username. We do not collect or access your TradingView account credentials.

  • Embedded Content: Our website may include embedded TradingView charts or tools that load assets or tracking scripts from third-party domains.

We may link or associate these data types across systems to provide a unified user experience, manage access, or improve security.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Operate and Deliver Our Services

  • Authenticate user logins and manage account access;

  • Provide access to gated content, tools, or TradingView indicators;

  • Enable participation in our community forum, including posting, messaging, and commenting;

  • Process payments and manage subscription tiers;

  • Respond to support inquiries or technical issues.

3.2 To Personalize and Improve Your Experience

  • Customize content, notifications, and dashboard features based on your activity and preferences;

  • Analyze feature usage to improve user experience and platform performance;

  • Provide relevant educational material or community highlights;

  • Remember user settings and session data.

3.3 For Security, Integrity, and Compliance

  • Detect, prevent, and investigate fraudulent, unauthorized, or illegal activity;

  • Enforce our Terms of Service and community standards;

  • Maintain system logs and backups for operational and audit purposes;

  • Comply with financial, tax, and regulatory obligations.

3.4 To Communicate With You

  • Send transactional emails such as login notices, indicator access confirmations, payment receipts, and support responses;

  • Deliver community alerts or updates related to your activity (e.g., thread replies or mentions);

  • Notify you about new features, platform improvements, or important policy updates;

  • With your consent, send educational content, event invites, or market commentary.

We will not use your personal data for advertising purposes or share it with advertisers.

4. Legal Bases for Processing

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction that requires a legal basis for processing personal information, we rely on the following lawful bases under the General Data Protection Regulation (GDPR) and similar laws:

4.1 Consent

We process certain types of data based on your explicit consent — for example, when you:

  • Register for an account;

  • Subscribe to optional communications;

  • Provide information voluntarily in your user profile or forum posts.

You can withdraw your consent at any time by updating your preferences or contacting us directly.

4.2 Contractual Necessity

We process personal data to fulfill our contractual obligations — such as:

  • Granting access to TradingView indicators;

  • Processing your paid subscription through Stripe;

  • Providing access to paid educational material or tools;

  • Responding to support requests.

4.3 Legal Obligations

We may process your information when required to:

  • Comply with applicable financial or tax laws;

  • Maintain payment or transaction records;

  • Cooperate with regulatory, law enforcement, or legal processes.

4.4 Legitimate Interests

We process certain data where we have a legitimate interest that is not overridden by your privacy rights — for example:

  • To maintain platform security and prevent fraud;

  • To analyze usage trends and improve service delivery;

  • To enforce our Terms of Service or investigate abuse;

  • To facilitate forum moderation and protect community members.

Where we rely on legitimate interest, we perform a balancing test to ensure your privacy is respected.

5. How We Share Your Information

We do not sell or rent your personal information. However, we do share certain types of data with trusted third parties and service providers who help us operate, secure, and improve the SciQua platform. All such sharing is limited to the minimum necessary and governed by contractual obligations to protect your data.

5.1 Service Providers

We share information with service providers who assist us with:

  • Hosting and Infrastructure: Our website, forum (Discourse), and backend systems are hosted on trusted infrastructure providers.

  • Payment Processing: Stripe processes all payment transactions. We do not store your full credit card information.

  • Analytics: Google Analytics helps us understand user behavior and site performance.

  • Email and Communication Tools: To send login alerts, forum replies, subscription updates, and community messages.

These providers may process your personal data only for the purpose of delivering their services to us and may not use it for their own purposes.

5.2 Community Moderation

Forum moderators (authorized staff or volunteers) may access limited account details and user activity when necessary to:

  • Enforce SciQua’s Terms of Service and community guidelines;

  • Investigate abuse reports, spam, or policy violations;

  • Respond to user disputes.

Moderator access is strictly limited to what is needed to carry out their responsibilities.

5.3 Legal Compliance and Safety

We may disclose personal information when we believe it is reasonably necessary to:

  • Comply with a law, regulation, legal process, or government request;

  • Enforce our agreements, including this Privacy Policy and our Terms of Service;

  • Protect the rights, safety, and property of SciQua, our users, or the public;

  • Detect or investigate fraud, abuse, or security issues.

We will attempt to notify users about legal demands when appropriate, unless prohibited by law or court order.

5.4 Aggregated or Anonymized Data

We may share aggregated or de-identified data (which cannot reasonably be used to identify you) with partners, researchers, or the public — for example, to illustrate usage trends or system performance.

6. Cookies and Tracking Technologies

SciQua uses cookies and similar tracking technologies to enhance your experience, analyze platform performance, and support security. This section explains what cookies are, how we use them, and your choices regarding their use.

6.1 What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help websites recognize your device, remember your preferences, and improve your user experience.

Cookies may be:

  • Session cookies: deleted when you close your browser.

  • Persistent cookies: remain on your device until they expire or are deleted.

We also use local storage and similar browser-based technologies for functionality like session management and remembering settings.

6.2 How We Use Cookies

We use cookies and tracking technologies to:

  • Keep you logged in during sessions;

  • Store your language, theme, and display preferences;

  • Remember your forum activity (e.g., read posts, notifications);

  • Analyze traffic and usage patterns through Google Analytics;

  • Protect against malicious behavior and spam (e.g., rate limiting, login validation).

We may also embed third-party widgets (such as TradingView charts) that load their own cookies or tracking elements. These services are governed by their own privacy and cookie policies.

6.3 Third-Party Cookies

The following third parties may set cookies when you use our Services:

  • Google Analytics: anonymous usage tracking

  • Stripe: secure payment processing and fraud detection

  • Discourse (Forum): session management and user authentication

  • TradingView: embedded charts and widget preferences

We do not control these cookies, and their use is subject to the privacy policies of the respective providers.

6.4 Cookie Preferences and Opt-Out

Most web browsers allow you to control or disable cookies through settings. You may:

  • Delete existing cookies from your device;

  • Block future cookies or receive warnings;

  • Use private or incognito browsing modes.

Note: Disabling cookies may limit your ability to log in, remember preferences, or interact with certain platform features.

To opt out of Google Analytics tracking across websites, you can use the browser add-on provided by Google:
https://tools.google.com/dlpage/gaoptout

7. Your Rights and Choices

We respect your rights to control your personal information. Depending on your location and applicable laws (such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA)), you may have the following rights:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and, where applicable, to receive it in a commonly used, machine-readable format.

7.2 Correction and Updates

You have the right to correct inaccurate or incomplete personal information associated with your account. You may update your details at any time through your account settings or by contacting us.

7.3 Deletion (Right to Be Forgotten)

You may request that we delete your personal information, subject to certain exceptions (e.g., compliance, fraud prevention, or legal obligations). In many cases, you can delete your forum or platform account directly from your profile settings.

Please note: Deleting your account may result in the removal or anonymization of associated content, such as posts or profile information, while maintaining data integrity within community discussions.

7.4 Objection and Restriction

You may object to or request the restriction of certain types of data processing, especially where we rely on legitimate interests as the legal basis. We will consider your request and respond in accordance with applicable law.

7.5 Opting Out of Communications

You can unsubscribe from optional communications (e.g., newsletters, updates, community announcements) at any time by:

  • Clicking the “unsubscribe” link in any email; or

  • Updating your notification preferences in your forum or account settings.

Transactional emails (e.g., login notices, payment receipts) are required to deliver core services and cannot be opted out of unless your account is deleted.

7.6 Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. Denial of access to certain features may occur only where required to fulfill your request (e.g., deleting your account ends subscription access).

7.7 How to Exercise Your Rights

To submit a data request, correction, or deletion inquiry, contact us at:

:e_mail: mail+privacy@sciqua.com
We may ask you to verify your identity before processing your request.

8. Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, including compliance with our legal obligations, resolution of disputes, platform security, and the enforcement of our Terms of Service.

8.1 Account and Profile Data

  • We retain your account information (e.g., name, email, TradingView username) for as long as your account is active.

  • If you delete your account, we will remove or anonymize associated personal data within a reasonable period, unless retention is legally required (e.g., for financial records).

8.2 Forum Content and Public Contributions

  • Posts and public contributions to the forum may be retained to preserve the continuity and integrity of discussions.

  • Deleted accounts may be anonymized (e.g., username replaced with “deleted user”) rather than removed entirely.

8.3 Transaction and Payment Records

  • Stripe processes and stores payment-related data under its own legal obligations.

  • We retain non-sensitive transaction metadata (e.g., subscription plan, timestamp) for audit, accounting, and fraud prevention purposes — typically for 7 years unless a shorter period is allowed by law.

8.4 Log and Security Data

  • IP addresses, login logs, and platform usage records are typically retained for 30–180 days, unless needed for a longer investigation, performance optimization, or legal compliance.

8.5 Data Backups

  • Platform and database backups may retain your data temporarily even after deletion, but these backups are rotated and securely overwritten on a rolling basis.

If you request deletion of your data, we will make reasonable efforts to remove it from all live systems and backups within a commercially practical timeframe, unless retention is legally required.

9. Data Security

We take the security of your personal information seriously and implement technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

9.1 Measures We Use to Protect Your Data

  • Encryption: All communication with our servers (including login, registration, and payments) is encrypted using TLS (HTTPS). Sensitive data at rest (e.g., passwords) is stored using industry-standard cryptographic hashing.

  • Account Protections: Passwords are never stored in plain text. We recommend that you use a strong, unique password and enable two-factor authentication (2FA) if available.

  • Access Controls: Only authorized personnel have access to systems containing user data, and access is granted based on role and necessity.

  • Monitoring and Logging: We maintain logs of authentication attempts and administrative activity to detect unauthorized access or anomalies.

  • Infrastructure Security: We use hardened server environments and follow cloud provider best practices for firewalling, patching, and service isolation.

9.2 Platform-Specific Protections

  • Our forum (Discourse) uses built-in spam filters, rate limiting, and community moderation tools to protect user content.

  • Our website and app infrastructure are regularly updated and monitored for security issues.

  • Stripe manages and secures all payment-related data using PCI-DSS Level 1–compliant systems.

9.3 Limitations

No system can guarantee 100% security. While we take reasonable precautions to protect your information, we cannot ensure or warrant the absolute security of data transmitted to or stored on our platform.

You are responsible for keeping your login credentials secure and for any activity under your account. If you believe your account has been compromised, please contact us immediately at mail+support@sciqua.com

10. Children’s Privacy

SciQua is a platform intended for individuals 18 years of age or older. We do not knowingly collect or solicit personal information from children under the age of 13 (or the minimum age required by law in your jurisdiction).

If we learn that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our systems.

10.1 U.S. Compliance (COPPA)

In accordance with the Children’s Online Privacy Protection Act (COPPA), no part of our Services is directed to or intended for use by anyone under the age of 13. If you are under 13, you may not use the platform, create an account, or submit any personal information.

10.2 International Considerations

In some regions (e.g., the European Economic Area or United Kingdom), the minimum age to consent to data processing may be higher than 13. If we become aware that a user is under the applicable legal age without verifiable parental consent, we will delete their data and disable their account.

10.3 Reporting Violations

If you believe that a child has provided us with personal information without proper consent, please contact us immediately at mail+privacy@sciqua.com, and we will investigate the issue.

11. International Data Transfers

SciQua is operated from the United States, and your information may be transferred to, stored, or processed on servers located in the U.S. or other jurisdictions where we or our service providers maintain facilities.

By using our Services, you acknowledge and consent to the transfer of your information to the United States and potentially other countries that may not have the same data protection laws as your jurisdiction.

11.1 EU/UK Users and GDPR Safeguards

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we take appropriate steps to ensure that your personal data receives an adequate level of protection in accordance with applicable data protection laws, including:

  • Transferring data to countries recognized by the European Commission as providing adequate protection;

  • Implementing Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms when using third-party processors (e.g., Google, Stripe, Discourse);

  • Minimizing international transfers to those necessary for core services and security.

You may request additional information about our international transfer safeguards by contacting us at mail+privacy@sciqua.com.

11.2 Third-Party Data Processors

Your data may be processed by third-party service providers (e.g., Stripe, Google, Discourse) operating in jurisdictions outside your own. These providers are contractually bound to handle data in accordance with applicable privacy laws and our instructions.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or content — including embedded charts, discussion threads, or tools (e.g., TradingView widgets, Google services, Stripe checkout, or external documentation).

These third parties operate independently of SciQua and may collect personal information from you under their own privacy policies.

12.1 Embedded Tools and Widgets

Some parts of the platform include embedded content from third-party services, such as:

  • TradingView: Interactive charts, market data widgets, or indicator access;

  • Google: Analytics scripts and site performance tools;

  • Discourse: Forum software and user session handling;

  • Stripe: Hosted checkout and payment screens.

These services may use cookies, log data, or request authentication to function correctly. We do not control how these third parties collect or use your data.

12.2 Responsibility

We are not responsible for the content, policies, or practices of any third-party websites or services linked to or integrated with our platform. We encourage you to review the privacy policies and terms of those providers before using their services.

If you access or interact with a third-party tool through SciQua (including TradingView), you do so at your own risk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, data practices, or technology.

13.1 Notification of Changes

When we make material changes to this Privacy Policy, we will:

  • Update the “Effective Date” at the top of the policy;

  • Post the revised policy on our website and forum;

  • Where appropriate, notify users by email or through an in-app/platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13.2 Continued Use

By continuing to use our Services after changes become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the changes, you should stop using the Services and, if desired, delete your account.

14. Contacting Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please contact us using the information below:

SciQua
:e_mail: mail+privacy@sciqua.com
:round_pushpin: Based in North Carolina, United States